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Re:Delivery Problems with hotmail, Yahoo (1 viewing) (1) Guest
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TOPIC: Re:Delivery Problems with hotmail, Yahoo
#124
toma (Admin)
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Gender: Male toma_grubb Location: Nanaimo, BC Canada Birthdate: 1946-12-30
Re:Delivery Problems with hotmail, Yahoo 6 Months, 1 Week ago Karma: 10  
Hotmail (MSN) is working to resolve the issue of emails not getting to our subscribers and members. I got the following email from them and pass it on to our members.

QUOTE:
Hello Toma,


Thank you for patiently waiting for our response. This is Paul and I am a Subject Matter Expert from Windows Live Hotmail. Your e-mail was escalated to me and I would like to assist you with your issue on your Hotmail subscribers that are not getting messages from your domain. I understand how important it is to have this issue resolved and I apologize for any inconvenience this may have caused you.


Toma, our goal in Windows Live Hotmail is to make sure that every wanted message arrives in your recipient's Inbox, and I know how frustrating it is when this does not happen.

It appears that your domain is being affected by one of our anti-spam or bulk message filters. I cannot resolve this for you immediately, but I have escalated this issue to the Sender Escalations Team. This team works directly with senders, domains, other ISPs, and is dedicated to resolving e-mail delivery failures as quickly as possible.


The Sender Escalations Team will attempt to contact the e-mail administrator of diabetic-diet-secrets.com. It may take a few days for the Sender Escalations Team to resolve this issue and for your wanted e-mail to arrive in Hotmail user's Inbox.


We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Hotmail.


Sincerely,

Paul V.

Windows Live Hotmail Technical Support


If you are not getting the emails to activate your account or you are not getting the newsletter you are subscribed to please contact both us and your email serviceprovider.
 
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Delivery Problems with hotmail, Yahoo
toma 2008/04/13 23:01
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toma 2008/04/15 12:57
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